Refund and Returns Policy

Effective Date: Insert Date

At LynzoFinance, we are committed to ensuring that you are satisfied with your purchase of kitchen tools. If you are not entirely happy with your order, we are here to assist you with our refund and returns process.

1. Returns

You have 30 days from the date of purchase to return an item. If 30 days have gone by since your purchase, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, the item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging.

We require a receipt or proof of purchase to complete your return.

2. Refunds

Once we receive your returned item, we will inspect it and notify you by email regarding the approval or rejection of your refund.

  • Approved Refunds: If your refund is approved, we will process it, and a credit will automatically be applied to your original payment method within [insert processing time, typically 5-10 business days].
  • Partial Refunds: Partial refunds may be granted in certain situations, such as for items that are not in their original condition or are damaged due to reasons not caused by us.

3. Late or Missing Refunds

If you have not received your refund within the standard processing period:

  • First, check your bank account.
  • Then, contact your credit card company, as there may be a delay before the refund is officially posted.
  • Next, contact your bank. There is often a processing period before a refund is posted.

If you have completed these steps and still have not received your refund, please contact us at info@lynzofinance.com.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@lynzofinance.com and send the item to: 30 Dibble Rd, Lynn, Massachusetts(MA), 01904.

5. Shipping

To return your product, please mail it to:

LynzoFinance
Address: 30 Dibble Rd, Lynn, Massachusetts(MA), 01904

  • Shipping Costs: You are responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Trackable Shipping: If you are returning an item over [insert value, e.g., $75], we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

6. Non-Returnable Items

Certain items are not eligible for returns, including:

  • Gift cards.
  • Custom or personalized kitchen tools.
  • Used items or items damaged by the customer.

7. Contact Us

If you have any questions regarding our Refund and Returns Policy, please contact us at:

LynzoFinance
Phone: (781) 595-6340
Address: 30 Dibble Rd, Lynn, Massachusetts(MA), 01904
Email: info@lynzofinance.com

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